Returns & Exchanges
At TableclothsFactory, we want you to be completely satisfied with your event decor. If your order doesn't meet your expectations, you can return unused and unopened items within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all linens and decor are neatly folded and include all original tags.
Attach Shipping Label
Print the prepaid return shipping label provided through the portal and securely affix it to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing